Tips to complete account recovery steps Google Account Help

If you don’t specify your gender, we’ll refer to you in gender-neutral terms, like “Send them a message.” By default, your gender isn’t shared with other people who use Google services. To control who sees your gender, go to the About me section of your Google Account. If you don’t want your birthday visible, set “Choose who can see your birthday” to Only you and Google won’t highlight it. Google will still do things like decorate your profile picture in some places, but only you can see them.

Change or reset your password

Your Google Account password is used to access many Google products, like Gmail and YouTube. New Google Accounts come with Gmail, so you should already have a Gmail address if you’ve created your account recently. You can search for “free email providers” to find another email provider you like and set up an account. Once you create a new email address, you can use that to set up a Google Account. By providing accurate info, you can help keep your account secure and make our services more useful. To choose what information other people see about you on Google services, go to the About me section of your Google Account.

Manage email services on your Google Account

If you’re having trouble resetting your password or can’t sign in to your account, get more help. Choose a password that you haven’t already used with this account. You don’t need to have a Gmail address to create a Google Account. You can also use a non-Gmail email address to create one instead.

• Google will still do things like decorate your profile picture in some places, but only you can see them.
• If you already have a Google Account and deleted your Gmail account, you can add Gmail to your current Google Account.
• With a Google Account, you have access to Google products at no charge like Drive, Docs, Calendar, and more.
• By providing accurate info, you can help keep your account secure and make our services more useful.
• You can use the same username and password you created to sign in to any other Google products.
• Once you create a new email address, you can use that to set up a Google Account.

Manage your existing Google Account

When you set “Choose who can see your birthday” to Anyone (or Your organization, if applicable), you can let Google highlight it. For example, near your birthday Google account definition and meaning may decorate your profile picture wherever it may appear. Others can see your birthday and birthday highlights when they communicate with you or view content you create in some Google services. You can change your password for security reasons or reset it if you forget it.

Add or change your profile picture

• When you set “Choose who can see your birthday” to Anyone (or Your organization, if applicable), you can let Google highlight it.
• By default, your gender isn’t shared with other people who use Google services.
• If you already tried to recover your account and got a “Google couldn’t verify this account belongs to you” message, you can try again.
• If you don’t want your birthday visible, set “Choose who can see your birthday” to Only you and Google won’t highlight it.
• Others can see your birthday and birthday highlights when they communicate with you or view content you create in some Google services.

When you add Gmail, your Gmail address will become the primary username on your account. It will be what others see when you share information, such as documents or photos, from your Google Account. Your original email address will become the recovery address on your account. If you signed in to any Google product before, such as Gmail, Maps, or YouTube, you already have a Google Account. You can use the same username and password you created to sign in to any other Google products.

Who can view your birthday

If you’re asked for the last password you remember, enter the most recent one you recall. If you already tried to recover your account and got a “Google couldn’t verify this account belongs to you” message, you can try again. If you already have a Google Account and deleted your Gmail account, you can add Gmail to your current Google Account. With a Google Account, you have access to Google products at no charge like Drive, Docs, Calendar, and more. Learn how to improve your experience with your Google Account checklist.